Waco Based IT Support & Computer Shop
Finding quality computer service hasn’t been your luck? Our PC store has been providing computer support to commercial and residential clients in McLennan County for almost a decade.
Since 2014, our professional IT support group has provided businesses in Waco and surrounding cities both standard and emergency support. Whether onsite or remotely, we deliver multi-tiered technical support for our client’s offices, server rooms, and cloud infrastructures. Certified network administrators oversee the heavy lifting, experienced with Microsoft, Linux, VMWare, Macintosh, and other operating systems. It’s safe to say, we’re prepared to provide support on any platform.
Our IT support team is on-call 24/7, and you can engage us on either our hourly or retainer model. And, if you’re still following the old break-fix IT model, our IT Outsourcing Managed Services Program will show you the efficiency of a proactive offsite IT department.
Computer Repair in Waco TX has been Upgraded
Proudly serving Waco TX since 2014
Computer repair services, data recovery & laptop repair.
Don’t let poor PC or laptop repair slow you down. Computer repair in Waco is our specialty, and we’ve been serving McLennan County for almost a decade.
With an A+ BBB Rating and over 60 5-Star Google Reviews, we pride ourselves in providing top-shelf computer services that deliver the most value to both our commercial and residential customers.
Emergency Services Available
Time waits for no one. We have a tech on call 24/7. When you need emergency computer repair, we’re waiting to serve.
All Makes and Models
We provide PC service package options that keep your data safe and your system secure for less than a dollar per day.
Remote Computer Repair
Our remote software is second to none. If you can boot up and get online, we can probably get you taken care of.
We work with businesses so they can plan, implement, and manage the right technologies to meet their business objectives. As a result, growth and expansion become not only possible, but probable.
Our hybrid-cloud solution gives you the best of both worlds: cloud redundancy and faster restore times. Scalability and security backed by 7 world-wide data centers.
Your business runs on its network; it’s as simple as that. If the network goes down, your bottom line will suffer. Period. We keep your organization’s computer network running efficiently and with up-to-date security.
Our security model utilizes a layered design to maximize threat detection while minimizing risk exposure. We will design a security plan to meet your industry needs, that utilizes mitigation techniques at specific points of weakness.
Managed Services Provider
Managed Service Providers (MSPs) take care of the technical aspects and allow you to focus entirely on your business. Expenses become manageable due to the flat, monthly service rate. Your network is secure and your data is safe.
Repair Services in Waco: FAQ
Call or text 254-633-2400 if you want to speak directly to a technician. We answer the bell for our clients 24/7.
Our remote computer service is the most Covid-friendly PC repair you will find. We also offer curbside services for both on-site and drop-offs.
The days of antivirus as a security solution have come to an end. Modern solutions need to have ransomware/zero-day protection. We partner with Webroot to provide business-class endpoint protection with SecureAnywhere.
Our computer services specialize in Mac repair and can save you the out-of-town trouble (not to mention the price).
We have been reconnecting users with lost data for years, and if we can’t recover, we know where to send it.
We give our clients the information they need to make a responsible repair decision. If your system is over 5 years old, chances are, we will be recommending an upgrade.
All rates and fees are discussed up front. Service inside Waco’s city limits accrues a $39 on-site fee. Diagnostics are also $39 for most systems. The diagnostic fee is dropped if you choose a repair.
Tired of needing computer repair? We provide 24/7/365 monitoring and security with unlimited remote support starting at $20/month.
Efficiency is key to our model, and we strive to get everything back within 24 hours. If a part needs ordered, delays will occur. Shipping and availability have both been impacted by Covid-19.
Expert PC Repair Waco
Whether it’s laptop repair, a slow system, a virus infection, or hardware failure, when it comes to finding computer repair in Waco, we can help. With over ten year’s experience in the informational technology arena, my team has repaired over 2000 broken PCs, Macs, servers, laptops and mobile devices.
We take pride in providing top-notch customer support, partnering with clients as their technicians, walking with them throughout the process.
We pass the savings from our low overhead onto our customers, and all brands and models are welcome. Apple, Dell, Asus, Acer, Lenovo, Samsung, Sony, Toshiba, Alienware, Chromebook, Fujitsu, HP, MSI, and many more.
No job is too big or too small! We repair everything from the basic home computer to the most complex customized gaming computer setup. We guarantee you’ll be happy with your repair and offer 90 day warranty on all replacement parts.
Some of our services include:
hard drive upgrades, hard drive replacement, data recovery, data backup, software installation, software troubleshooting, diagnostics, power issues, troubleshooting problems with files, spyware removal, website design, Apple & Mac repair, printer installation, laptop screen repair, screen replacement, desktop support issues, and more!
Monthly Maintenance Packages
Computers are like cars: maintenance is required for maximum performance. A year after you buy that shiny new system it will have several small problems that all start to add up to a bigger issue: speed and security are compromised.
We use an industry-leading monitoring and security management solution that keeps tabs on your network and devices 24/7/365.
The power in these software tools is their ability to detect issues, set thresholds and trigger alerts– right to our proprietary iOS app. Early detection of symptoms such as low disk space, high temperatures, and failing security processes means rather than getting stuck with the high costs of system downtime when it breaks, you are given time to budget and plan for an upgrade or replacement.
So don’t forget: when it comes to finding a computer repair technician, Computer Solution has you all covered, Waco TX. Contact us today and find out how we can manage all of your computer service needs for less than a dollar per day per device.
Proactive Technologies by Proven Waco TX Computer Experts
Nowadays it is no longer necessary to wait for something to completely break in order to fix it. With modern technology, it is possible to avoid problems rather than wait for them to happen. This eliminates downtime which reduces revenue. We can also provide you with a regular maintenance schedule for all of your computers at your business location.
We recommend a three -month maintenance, but some customers prefer the monthly subscription. With this program you can ensure that your machines always run smoothly. We examine different things at the hardware end and the software end. For hardware, some of the things we check are fans, hard drive diagnostics, memory diagnostics, and system -wide diagnostics as needed.
We also test the software to ensure the highest level of security and performance. One of the most important parts of this service is making sure that all updates and security packages are installed regularly. It also means making sure your antivirus is always up to date and working properly, along with many other software-related tasks. We run multiple virus removal scans using different malware removal tools to ensure success.