Learning Your Needs

Discovery is the first step in the journey, affording us a firsthand look into your infrastructure. Documentation is everything, and our asset inventory and network map will be sources of reference when trouble should arrive.

The following is an overview of the areas covered in our assessments.

Purpose-Driven Planning

Having access to the right information when you’re in front of the right people is essential to the troubleshooting and mitigation process. We make sure we know everything it takes to get your network up-and-running again in case of an outage or device failure.

1. Current IT Challenges

Understanding what issues are slowing progress is a central goal in discovery. Problems must be identified first, solved after.

3. Server Setup

Proper discovery can’t be completed without a look into the critical business services running on your network.

2. Network Layout and Settings

Infrastructure documentation is essential to understanding the big picture. Planning for future growth isn’t possible without it.

4. Firewall Analysis

Firewalls should be the cornerstone of a network’s security. Without the right setup, breaches become much more likely.

5. Cables and Switches

This goes along with #3, but deserves special attention. Cable tracing, labeling and device/port mapping is a must.

7. Power Supply

Electricity causes many potential issues to electronic devices. We make sure voltages are regulated and protected from excess.

6. Workstation Setup

Keeping your workhorses running smoothly is central to our service offering. Our system of remote monitoring manages that.

8. Security/Data Continuity

Every business should have a plan in place to ensure the safety and security of their data. Current security measures are documented.

Ready to take the next step?

Our brief, online intake form will facilitate the discovery process. We look forward to hearing from you.

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