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Home » Feed » Managed IT Services » Our Process: Initial Discovery & Assessment

Our Process: Initial Discovery & Assessment

November 5, 2020 By Blake Leave a Comment

Learning Your Needs

Discovery is the first step in the journey, affording us a firsthand look into your infrastructure. Documentation is everything, and our asset inventory and network map will be sources of reference when trouble should arrive.

The following is an overview of the areas covered in our assessments.


Purpose-Driven Planning

Having access to the right information when you’re in front of the right people is essential to the troubleshooting and mitigation process. We make sure we know everything it takes to get your network up-and-running again in case of an outage or device failure.


1. Current IT Challenges

Understanding what issues are slowing progress is a central goal in discovery. Problems must be identified first, solved after.

3. Server Setup

Proper discovery can’t be completed without a look into the critical business services running on your network.

2. Network Layout and Settings

Infrastructure documentation is essential to understanding the big picture. Planning for future growth isn’t possible without it.

4. Firewall Analysis

Firewalls should be the cornerstone of a network’s security. Without the right setup, breaches become much more likely.

5. Cables and Switches

This goes along with #3, but deserves special attention. Cable tracing, labeling and device/port mapping is a must.

7. Power Supply

Electricity causes many potential issues to electronic devices. We make sure voltages are regulated and protected from excess.

6. Workstation Setup

Keeping your workhorses running smoothly is central to our service offering. Our system of remote monitoring manages that.

8. Security/Data Continuity

Every business should have a plan in place to ensure the safety and security of their data. Current security measures are documented.

Ready to take the next step?

Our brief, online intake form will facilitate the discovery process. We look forward to hearing from you.

Get Started Today

Filed Under: Managed IT Services

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I've been working with Blake on my new business venture. He has put in a lot of time and effort to make my webpage attractive and informative. I am in Oklahoma and it is nice to just call him and be responds quickly. Don't know what I'd do without him
Quick turnaround on my laptop.
I have a computer that I got that was wiped clean and every body in waco couldn't fix it or wanted to much money to fix. I took it to this place and he updated all the drivers, now it works really fast and works now. I definitely recommend if you have computer problems take it here.
I had a MacBook Pro that needed some repairs and struggled to find a place in Waco. Blake was very easy to get in contact with and quickly looked at my computer. The problem was more complex than what he could do but knew the person who could and was willing to send the computer and everything for me. Highly recommend reaching out to him if you have a problem with your device.
Thanks for all your help Blake , I will be recommending you to family and friends.
Me and my daughter needed a lot of things done to get us back up and running with our computers. Blake had to make several trips to get it done plus take one computer to his shop. He never complained and was always friendly. He even gave my grandson a little computer where he could play educational games and watch movies which he loves. He is very thoughtful and professional and very knowledgeable. We appreciate all his hard work. I would definitely recommend hus services to anyone. Ty Blake!
The ABSOLUTE Best provider for all of my IT support and computer needs. Honest, professional and friendly service combined with an unprecedented ability to bring creative solutions where other companies choose to give up!

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