Hewitt IT Support & Computer Services
On-Site & remote Hewitt computer repair
IT support services for Hewitt businesses since 2014
Small businesses in Hewitt need IT support. Paying an in-house technician year in and year out, however, usually isn’t necessary anymore. IT outsourcing provides you with a worry-free, proactive offsite IT department that treats your network as if it were ours.
Areas of Hewitt IT support:
Network administrators manage, maintain, and support your entire information technology infrastructure, including technical support, consulting, purchases, maintenance, and monitoring services . This includes 24/7 network monitoring, AV security software, unlimited remote support, budgeted purchases, and consulting services.
Computer service you can count on.
Our complete Hewitt computer repair services are just the start. We can meet almost any need, providing industry-leading, cross-platform, scalable security and network management. From maintaining your workstations and servers with the latest patches, updates, and virus protection to instant help desk and tech support — all for a fixed and predictable cost.
We provide both remote and onsite tech support in the greater Central Texas area. We help businesses meet industry-specific compliance regulations to ensure that we provide only the quality IT services for our clients. We will help you implement the right technologies as your business grows, and ensure that it does so in a secure IT environment.
Hewitt IT Support Services
24/7 Remote Monitoring
Our watchdogs are always at work, ready to alert a technician if an issue is detected.
Regular maintenance and patch management keep your network running at top speed.
Disaster recovery planning is the only way to ensure data continuity despite any issues.
Managed IT Services Program
A tailored, affordable fixed monthly fee contract to receive the right IT services your business needs.
Block of time that can be used for on-demand, reactive IT support. Hours in the retainer never expire, no pressure to use them.
Flexible and easy to execute. Used for on-demand IT services and support. Block purchases at discounted rates.
Hewitt IT Support & Computer Service FAQ
Charges depend on services provided. What we can promise you is that we take a diagnostic approach to each system. We will present you with all your options and discuss any risks involved, giving you everything you need to make your decision.
Computer Solution does offer after-hours and emergency services when needed. Businesses can also escalate calls during regular-hours to emergency status, giving them top priority.
Our remote network monitoring system proactively oversees your network to identify security issues, missing updates and patches, and other IT issues, allowing us to resolve the problems before they turn into a disaster.
An initial tech assessment to discover needs– those now as well as in the future– is the first step in every new engagement. We get to know you, your business needs, current situation and growth needs. Our technology assessment process will uncover opportunities to increase both the security and efficiency of your model.
Should we move forward as your provider, we will create detailed documentation of your network assets, settings, and configuration. This will allow us to provide support more efficiently.