Sentry Agent is the data-driven brain that allows us to monitor, react and respond to your system’s needs.
In order for a comprehensive security management solution to be proactive, it has to be reactive. Sentry Agent delivers that power, and is responsible for 3 important functions:
- receiving system requests
- sending those requests to the appropriate layer to be carried out
- reporting the results
These functions allow provision of three essential processes: system and health monitoring, reporting and alerting.
1. Cross-Platform Health Monitoring
When it comes to technology, knowledge is power. Sentry utilizes a proactive system of automated checks that may be set up to run daily, or at intervals of five, fifteen, thirty, sixty or one hundred and twenty minutes.
Agent’s cross-platform design allows customized scans and checks to be configured and delivered across Windows and OS X workstations.
“Blake is very good at what he does. I had an issue with a company laptop shutting down and he knew exactly what needed to fix it up. One day service was all it took and I was back up and running. Blake also remotely checked out and updated two of our other computers. All are running like new. Thank you Blake!
Rick MayfieldMDA Realty & Management, LLC
2. Complete Reporting
Agent can create custom reports about just about anything on a daily, weekly or monthly basis.
3. Proactive Alerting
Notifications are fundamental to any complete IT solution, allowing support to catch possible issues early. Sentry uses our proprietary mobile app, as well as proactive email and SMS alerts, to notifyus when a problem is detected.
Minimizing the time between symptom and treatment maximizes our ability to respond early.
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