Sentry Support incorporates cutting-edge, industry-leading remote support tools and technologies, giving our techs the power to do almost anything without having to travel onsite. A comprehensive remote tool belt is one of my favorite Sentry features because it helps us solve problems fast and keep service fees to a minimum.
Seamless integration with our dashboard allows techs to deploy secure remote connections without the need for VPNs or changes to firewall settings. As an added feature, Sentry Support can integrate with existing TeamViewer installations, a leader in remote access technologies that includes video connectivity for delivering the highest in customer support.
Communication and Security
When using TeamViewer integration, communication is encrypted based on 2048 RSA private-/public key exchange and AES (256 bit) session encryption. This technology is based on the same standards as https/SSL and meets today’s standards for security.
The key exchange also guarantees full, client-to-client data protection. This means that even our routing servers are not able to read the data stream.
Take Control utilizes the TeamViewer network of more than 250 servers. Located in large data centers spread across the globe, a geolocation method is used to ensure that the geographically nearest router is always used for the connection.
Our remote software is so powerful, even when our techs are repairing a device on-site, its common for them to do it remotely, from 2 feet away. Our repair dashboard is designed to tie common processes together to be run consecutively in a batch format.
Diagnostic, maintenance, and malware removal tasks that usually require a constant click-and-wait cycle of wasted efficiency are easily achieved with a couple clicks.
A Layered Security Model
Comprehensive security management must cover a wide scope of services to be successful. Sentry Business Solutions does just that, starting with a complete needs assessment of business workstations and servers.
Once needs are assessed, a set of security layers are deployed and Sentry does the rest. Able to deploy up to 8 layers of security on Windows, Mac or Linux devices, Sentry uses data-driven insights to proactively alert technicians when problems are detected.
Sentry Business: Your No-Risk 30-Day Trial
Sentry Business Solutions make sense out of security, delivering business networks, workstations and servers a comprehensive set of software tools focused on delivering maximum threat protection and minimal exposure.
Come see how the pros do it, with a no-risk, try-before-you-buy, 30-day test drive.
Pricing starts at under $1/day per workstation and less than $3/day per server.
Sentry Risk Intelligence helps businesses comprehend liability by scanning systems for sensitive data.