IT Network Security & Management Waco
IT network monitoring and infrastructure security for the Waco area since 2014.
24/7/365 IT network security is included in all MSP packages, with triggered alerts proactively configured to notify our staff.
Whether you prefer to add total support or notify you only service level agreements, we offer the flexibility to provide solutions your business will value. IT network security is one of our MSP services and offers combined network, server, device and application layer monitoring with traffic analysis.
We are currently including company website monitoring as well. And, as always, 24×7 rapid support is available in the event of an alert, resolving the issue before it impacts business operations.
What happens when an alarm is produced?
Our IT network security monitoring alert flow:
- Client device produces an alarm and immediately alerts monitoring server.
- A ticket is created and transmitted to the assigned network administrator(s).
- Within minutes the ticket is reviewed and investigated.
- The source and severity of the alarm are determined, and necessary steps taken to resolve the issue.*
*SLA procedures are followed closely if the customer has requested custom steps to be taken during alerts/ticketing and support services.
IT network security highlighted features:
Threats may come from both inside and outside your network. IT Support will monitor your servers and workstations to identify unauthorized users and inform you about threats to network integrity initiated inside or outside your organization.
Event Log Checks
We analyze the server(s) event log, which reports all errors generated by applications, security audits, and fatal operating system messages. A detailed analysis of these records will provide hints of possible future server failures.
We will oversee your backup software and ensure that each scheduled backup job completes successfully. Whether you have your own solution or are in the market, our network administrators can diagnose problems easily and efficiently.
Lightweight & Fast
For total security, you need cloud-based endpoint protection. In a recent study, Webroot boasted:
- 40x faster install
- 97x faster scheduled scans
- 69x less disk space required
Our It network security includes a nightly or weekly snap shot of all processes and threads running. This provides us with a detailed log of what software is currently installed, alerting us of any back door malware that may enable remote users unauthorized access.
Keeping a detailed log of available memory and hard drive space is crucial.
IT network security is not all we do. We monitor the usage of your system resources and will notify you when a new hard drive or memory upgrade is needed.