Businesses benefit from outsourcing their IT needs to a Managed Services Provider. The right MSP can deliver IT services and benefits that will make your business measurably better in many ways. Here are the top ones.
#1: TECH SHOULDN’T HAVE TO BE A CORE COMPETENCY.
For most associations and nonprofits, IT is not a core competency, nor should it be. You don’t have to invest limited resources on hiring and training an internal IT staff to manage your network when an MSP can easily handle it on your behalf.
Placing untrained employees in charge of critical security processes is a leading cause of threat exposure. Rest easy knowing your network is under the care of a 24/7/365 watchdog service, ready to spring at the slightest hint of an issue.
#2: MINIMIZE SECURITY RISKS. MAXIMIZE PEACE OF MIND.
Cybersecurity is a huge risk management issue for associations and nonprofits—an around-the-clock job requiring dedicated attention and expertise. An MSP with a proactive approach to cybersecurity identifies and eliminates vulnerabilities, monitors and updates software, and detects threats before they cause chaos. Plus, the MSP’s hosted environment is generally more secure than on-premise servers.
#3: MAKE IT OPERATIONS MORE EFFICIENT.
MSPs apply proven standards, processes, and metrics that have been developed and refined by years of experience with organizations of different sizes and structures. An MSP troubleshoots support issues as they arise, while proactive measures are implemented to prevent incidents and downtime.
#4: IMPLEMENT IT COST CONTROL.
When working with an MSP, you can more easily predict IT costs as well as the type of cost—the information needed for budgeting and accounting purposes.
Because expenses are shared across its client base, an MSP brings economies of scale to clients. In addition to knowing an entire team’s got your back, you get more IT bang for your buck.
You can also take advantage of your MSP’s purchasing power for the hardware, software, and licenses you need. Plus purchases made through your MSP are automatically tracked for renewal and replacement.
Best of all, your organization no longer has to hire, train, and certify as many (or any) IT staff.
#5: SUPPLEMENT OR FILL IT STAFF GAPS.
Organizations sometimes work with an MSP because they don’t have enough IT staff or staff with specific IT skills. Or, they don’t want (or can’t afford) to hire fulltime IT staff. In these cases, the MSP acts as your outsourced IT department.
#6: IMPROVE STAFF PRODUCTIVITY.
An MSP’s guaranteed service level agreement (SLA) extends the scope of support beyond what an in-house IT staff can usually provide. We especially notice this need with organizations spanning multiple time zones.
Your MSP is always on the job. Proactive maintenance keeps your systems and network running at top speed. No more frustrated employees watching the arrow spin round and round. And with support only a click or call away, you aren’t having to pay for an in-house technician to sit around.
#7: RESOLVE NAGGING IT ISSUES.
Every IT department has them: a never-ending list of issues to resolve…just as soon as they find time to resolve them. When you hire an MSP, problems are tracked centrally, minimizing the likelihood that issues are tolerated, ignored, or dropped. More importantly, problems are anticipated and prevented before they become nagging issues.
#8: TAKE ADVANTAGE OF AN MSP’S FLEXIBILITY.
With an MSP, you can pick and choose what you want to outsource. You can keep some tasks in-house while outsourcing the time-consuming, mundane tasks or those that require specialized expertise.
You can also scale IT services up or down as your business needs dictate, for example, during annual events or staffing transitions.
#9: BE READY FOR THE FUTURE.
As your business needs evolve, an MSP can make recommendations for how your technology must change too. They help you leverage the latest technology so you can move forward confidently—without the headaches associated with maintaining networks and systems.
Our service menu is constantly growing. From cross-platform compatibility with Macs to mobile device support to password and credential management, if you aren’t moving forward in this industry you are getting run over.
#10: LEVERAGE AN MSP’S TEAM OF TALENT.
New technology challenges arise quickly—and often. It’s difficult for a small IT staff to have the across-the-board expertise necessary to keep an organization safe and well-positioned for the future. An MSP brings you a deep bench of technical experts who constantly hone their expertise through both professional development and on-the-job experience with a variety of clients.
Backed by a service provider with over $5 billion in assets and 2,500 worldwide employees, we can promise you– we aren’t going anywhere.
Now that the benefits of working with an MSP are clear, it’s time to look more closely at the Sentry model and it’s mission of maximizing threat detection and minimizing threat exposure.